Shamaila’s Massage Therapy — Privacy Policy, Paddock, Huddersfield


Privacy Policy

Last updated: October 2026

At Shamaila’s Massage Therapy (“we”, “us” or “our”), your privacy matters to us. This policy explains what personal information we collect, why we collect it, how we look after it and the rights you have under UK data protection law (UK GDPR and the Data Protection Act 2018).


1. Who We Are

Shamaila’s Massage Therapy is the data controller for the personal information described in this policy. Our contact details are in section 10.


2. Information We Collect

  • Contact details: your name, telephone number, email address and anything else you share when you enquire or book, for example by phone, text or email.
  • Health information: details relevant to your suitability for treatment, such as medical conditions, medication, injuries, pregnancy or recent surgery, together with notes about your treatment. This is special category data and we handle it with extra care.
  • Appointment details: the dates, times and treatments you book.
  • Website data: basic technical information, such as your IP address, received when your browser loads content from third-party services used by our website (see section 8).

3. How We Use Your Information

  • Safe treatment: to understand your needs, check that your chosen treatment is suitable for you and tailor your session.
  • Appointments and communication: to arrange, confirm or change bookings and to reply to your enquiries.
  • Record keeping: to keep accurate client and treatment records, as good practice and where the law requires.

4. Our Lawful Basis

  • Contract: where we need your information to respond to your request before booking or to provide the treatment you have booked.
  • Legal obligation and legitimate interests: to keep appropriate records and run our service responsibly.
  • Health information: we use this only to provide your treatment, with your consent where required, and we keep it confidential.

5. Sharing and Security

  • We do not sell your data: your personal information is never sold.
  • Limited sharing: we share information only where the law requires it, where it is needed to protect someone’s safety, or where you have given your permission. Providers that support our service, such as our email provider, may process information on our behalf.
  • Security: we take reasonable steps to keep your information secure and to limit who can access it.

6. How Long We Keep Your Information

We keep client records only for as long as we need them for the purposes above and for any period required by law or good professional practice. After that, your information is securely deleted or destroyed.


7. Your Rights

Under data protection law you have the right to:

  • ask for a copy of the personal information we hold about you;
  • ask us to correct information that is inaccurate or incomplete;
  • ask us to delete your information, where we are not required to keep it;
  • ask us to restrict or object to the use of your information in certain circumstances.

To use any of these rights, please contact us using the details below. If you are unhappy with how we have handled your information, you can also complain to the Information Commissioner’s Office (ICO) at ico.org.uk.


8. Our Website, Cookies and Third Parties

Our website does not require an account and does not use advertising or analytics cookies. To display our pages correctly, fonts are loaded from an external provider (Bunny Fonts), which may receive technical information such as your IP address. Our website may also link to third-party sites, which have their own privacy policies and which we do not control. You can manage or block cookies at any time in your browser settings.


9. Changes to This Policy

We may update this policy from time to time to reflect changes to how we work or to legal requirements. The latest version is always on this page, with the date of the last update shown at the top.


10. Contact Us

If you have any questions about this policy or how your information is used, please get in touch:

Shamaila’s Massage Therapy
Telephone: 07471 904612
Email:
Address: Soni Beauty Clinic, 156 Luck Lane, Paddock, Huddersfield, HD1 4RA, West Yorkshire